Part II - Department policies
The Medical Assisting Program Policies are consistent with nursing and other allied health department policies. They are continuously being updated and revised to meet the ongoing changes in the academic, healthcare, and clinical environments. Students will be notified in writing of any changes in policies and procedures as they occur. Students will be expected to sign acknowledgement of having received and understanding of such new procedures and policies.
While preparing to enter the profession of medical assisting, students are required to demonstrate certain expected behaviors. Integrity and honesty of the student are crucial in the development of a professional. The profession requires that all members maintain ethical standards, demonstrate accountability and responsibility, and provide for the safety of patients. Professional behavior is expected in all components of the medical assisting programs (classroom, labs, & practicum). Students must demonstrate behaviors that convey respectful and caring attitudes. Students are expected to do the following:
- Adhere to the SC4 College policies as outlined in the catalog, as well as Medical Assisting policies. See “Student Code of Conduct" at sc4.edu/catalog.
- Follow the medical assisting department chain of command. The student must first discuss any issues or concerns with the faculty teaching component of the course. If the situation is not resolved, the student may make an appointment to speak with the lead instructor/program director, then the director of Health and Human Services, then the CAO (refer to the organizational chart).
- Be personally accountable for their own behavior. Students are expected to conduct themselves professionally, according to the legal and ethical standards of the community and society. This includes but is not limited to classroom, clinical, and in this high tech world-social networking sites
In addition, students should commit themselves to behave in a civil manner that recognizes professional/ personal respect/boundaries, and demonstrate concern for the personal dignity, rights, and freedoms of every member of the community college. Examples of uncivil behavior include but are not limited to: chronic absences and/or tardiness, use of electronic devices during class/clinical, reading of materials during class that do not pertain to the class (e.g. newspaper, magazine), chatter with another student or students, sleeping, rudeness, frequent interruptions, monopolizing class time, loudness, obscene or abusive language (verbal or written), bullying, and substance abuse. If a student is asked to leave the classroom and/or clinical because of uncivil behavior, that behavior will be reflected in the classroom and/or clinical evaluations. Students are required to seek faculty assistance if they are having difficulty with any aspect of the program.
The student is responsible for their own learning. The faculty is available to assist and support each student in mastering the competencies of the program. The faculty believes academic integrity is essential to the development of professional conduct. Students who engage in acts of academic dishonesty such as cheating or plagiarism, compromise the culture of safety and integrity which defines the profession. Students who choose to violate academic integrity erode the foundation of trust between the students, faculty, clients and community that they serve.
St. Clair County Community College considers academic honesty to be essential to all academic performance. The Student Code of Conduct policy states that instances of academic dishonesty will be treated as serious offenses. Students involved in activities such as cheating and/or plagiarism will be subject to disciplinary action. Definitions, as outlined in the SC4 catalog, are as follows:
- Definition of plagiarism: Plagiarism is the appropriation of language, thoughts, or ideas of another author and claiming that as one's own. Plagiarism is work not produced by the student, or work that does not credit borrowings from the original source(s).
- Definition of cheating: Cheating can be, but is not limited to, a student using electronic technology, notes or other written materials not permitted by the instructor; looking at other students' papers without the instructor's permission; requesting answers from other students; or working with other students when independent work is required. Situations where cheating may occur are during tests, exams, quizzes, or other similar methods of evaluation.
Cheating is further defined in the Medical Assisting Program and the department of Health and Human Services as fraud, deceit, or dishonesty in any academic or clinical activity. It may include but is not limited to:
- Copying or attempting to copy from others during testing or for an assignment;
- Communicating any testing information to, or receiving such information from, another person during or prior to an exam;
- Using, attempting to use, or assisting others in using materials that are prohibited or inappropriate in the context of the assignment or examination in question, such as: books, prepared answers, written notes, concealed information, or Web sites (this includes cutting and pasting from websites).
- Copy the work of another person (peer), including an author of a published book, pamphlet, or article, and turn it in as one’s own. Quotations, statistics, and other factual data must be noted as such by documentation of the authoritative source.
- Allowing others to do one's assignment or a portion of one's assignment or using a commercial term paper service;
- Altering an assignment after it has been completed or altering recorded grades;
- Resubmitting a previously written assignment for a new course without the permission of the prior and current instructor.
- Misrepresent performance or falsify documentation related to the performance of any activity required to complete course/curriculum objectives.
Cheating will not be tolerated in class or externship/clinical. You must not share test questions, class/simulation activity answers, quiz information, assessment data, etc. All work submitted must be original or sources must be referenced.
Cheating on any classroom or clinical assignment, quiz or exam will result in a grade of "E" or an Unsatisfactory for the course and dismissal from the Medical Assisting Program. In addition, the student will be ineligible for readmission to any SC4 nursing allied health programs.
It is expected the student will demonstrate interest in and enthusiasm for the practice/study of medical assisting. The faculty expects the student to be dependable, seldom absent, and on time for all classroom, lab, and clinical experiences. The student is to conduct themselves professionally with classmates, clients, faculty, professional personnel, and other members of the health care team. The student must recognize that information about clients and their families is confidential and therefore, to be shared only with other health care personnel who are directly involved in their care.
SC4 has designated the college a tobacco-free campus. This includes parking lots and inside vehicles. All forms of tobacco are prohibited (i.e., cigarettes, cigars, e-cigarettes, chewing tobacco). Additionally, the Health and Human Services clinical facilities stipulate that there will be no tobacco use of any kind as listed above during clinical hours, regardless of facility location, and both person and clothing should be free of smoke odor. Note that some health care facilities now have a policy to send staff home when they smell of smoke. Medical Assisting faculty reserve the right to do the same.
Attendance is mandatory for optimal learning. If a student must be absent, he/she should notify the instructor in advance. Research shows attending classes will improve student success.
Punctuality is a demonstration of responsibility and respect for others in the class. Coming late to classes or skipping classes is seen as a lack of interest in the course. Repeated lateness or skipping may cause a failing grade in the course.
When assigned a starting time in the clinical area, this time is not the arrival time. You are to arrive in sufficient time to be ready to begin your clinical experience at the starting time. Dependent upon the experience and the particular clinical facility, your arrival time may be from fifteen minutes to a half hour prior to the starting time. Your practicum instructor will advise you of the appropriate arrival time. Repeated lateness will result in an incident report and may result in a clinical warning.
If you are scheduled for a class on campus and will not be present, call/e-mail your instructor & call (810) 989-5675 and leave a message for the instructor.
If you are scheduled for a clinical experience and will not be present, you must notify your clinical instructor prior to the time that you are expected to report for the experience.
You are not to arrive for your clinical experience if ill; you will be sent home if you arrive ill. Therefore, it is imperative that you utilize all measures to maintain your health, such as proper rest and nutrition. Dental and medical appointments for maintenance of health should be scheduled during your semester breaks. If you must make an appointment during the semester, schedule it around your classroom/clinical schedule.
No call/no show
This is irresponsible, unprofessional behavior which directly affects the patient care on the assigned unit. A no call/no show will result in a Clinical Incident Report, and may result in a clinical warning.
In the event of a family illness or funeral of an immediate family member, consideration will be given. However, it is possible that such absence will interfere with meeting the requirements of the course.
In the event of the official closing of the College due to inclement weather, students are not required to present themselves for clinical duty. If the announcement is not made prior to leaving for clinical, the student is expected to use good judgment in deciding whether to travel to the clinical facility. If necessary to meet the program requirements, the student will be expected to make up the time missed. The college has instituted text and e-mail alerts in the event of inclement weather.
It is expected that all students complete the quizzes/exams at the regularly scheduled time. In the event of an unforeseen emergency (serious illness or death of an immediate family member) or presence of communicable disease in the student, the student must notify the appropriate faculty prior to the scheduled exam. Arrangements for exams missed must be made prior to the next scheduled lecture day. Makeup exams may not be identical to the originally scheduled exam. Missed exams, failure to notify the instructor prior to the exam, and/or failure to complete the makeup exam prior to the next lecture time may result in a grade of 0 for that exam.
Make up exams are by appointment only. Arrangements can be made by contacting the class instructor and then the nursing or allied health department. no make-up exams will be given on Mondays.
Quizzes will not always be announced. The grading policy regarding missed quizzes within a course is written in that course syllabus.
Final exams, which are part of the course competencies, are to be taken by all students. If extenuating circumstances occur which create problems in writing final examinations (illness, death, accident), rather than jeopardize your grade, notify the instructor prior to the examination. If the instructor is not available, call the nursing office.
A student may take any quiz, test, or exam only one time. It is the responsibility of the student to be prepared for all testing.
Fall and Winter semester starts the first day of classes according to the College calendar and ends the Friday of final exam week. The Summer semester follows may be 6 to 12 weeks depending on externship. It is the responsibility of all students to be available to meet student obligations through the last day scheduled. This includes final exams and final assignments.
Change of address or name
You must notify both the Enrollment Services Office and the Allied Health office of any changes in name, address, & phone number. The Allied Health Office requires that the student provides a preferred telephone number at which he/she can be reached or receive messages. This information will be kept confidential.
The specific objectives to be attained by the student and the method of calculating the final course grade are written in each course syllabus. Students are responsible for reading each course syllabus to be informed of the particular objectives and grading system for each course.
Certain behaviors are cited as critical. The medical assisting profession requires that all members maintain ethical standards, demonstrate integrity and honesty, and provide for the safety of patients. Thus, one serious failure or a pattern of failure to demonstrate these behaviors result in an immediate failing grade of E or U (unsatisfactory) for the course, regardless of the student's previous and current level of demonstrated competency of all other course objectives.
Digital devices/cell phones
Cell phones cannot be used at the clinical site. If brought with students to class or laboratory, they should be turned off. They may be on in class or lab, in a silent or vibrate mode, in emergency situations only. Do not use text messaging or tweeting services while in class, clinical or lab.
Photographs taken with any digital device (cell phone, camera, etc.) are prohibited in class, lab or clinical without permission of instructor.
No taping of any kind without permission. This includes but is not limited to classroom, conversations, advising or conference hours.
Instructors are not responsible for student computer issues. Please contact your internet provider or SC4 tech support at 810-989-5858.